Our Story

 

The Acuity story began over twenty years ago when our founder and Managing Director, Lee Whelan, building on his experience in management accounting and IT, saw an opportunity to help businesses manage their accounting functions more effectively. Having been joined by Steve Fuller, our Operations Director, Acuity rapidly grew into a multi-functional accounting practice with its own IT Division.

 

Twenty years heritage in delivering solutions

 

Working in partnership with our growing customer base as an accountancy firm it soon became apparent that our customers increasingly wanted to manage accounting in-house, whilst many had additional operational requirements.

Researching the market for solutions that could meet our customers’ needs, we came across Sage, one of the leading suppliers of business solutions. A hugely successful international business in its own right, Sage had the portfolio we and our customers needed to build our own successful businesses.

As such, Acuity moved away from being a pure accounting services provider to become a provider of complete hardware and software solutions which could meet a much wider range of business needs.

Since becoming a total solutions provider we have continued to grow and are now one of only seven Strategic Sage Partners in the UK, providing the full set of solutions across Sage’s product portfolio. Not only that but with the acquisition of Sabis in 2011 we significantly developed our overseas client base, and are now Sage’s premier International Partner in the UK.

 

Where we are now

 

We have now been a Sage Partner for over 20 years, have grown to 60 employees and have over 400 customers. We are also one of the few Sage Partners capable of taking customers all the way along the Sage product portfolio journey, from single sites, to large multinational implementations.

With our robust solution delivery methodology and our customer centric corporate culture we help our customers to achieve their business goals. Along the way we are proud to have achieved the accolade of Sage Accpac Business Partner of the Year, Sage X3 Business Partner of the year, as well as receiving Sage’s Circle of Excellence award in recognition of the success of our approach.

As 2015 came to a close we became the first Platinum Global Business Partner in the newly formed Global Partner Program.

 

A passion for outstanding service

 

Since our inception we have been dedicated to delivering outstanding service to our customers, and we believe that the best way to do that is by bringing out the best in every Acuity team member. Combining this with our passionate advocacy for solution selling - the basic principle that we should understand any company we work with and its processes completely before offering the correct solution or system - allowing for excellent service. 

Not only that but encouraging continuous skills development whilst retaining an enjoyable working environment is key to us. We have always worked on the premise that if you enjoy your work then that is directly reflected in your service to the customer.

 

Our ethos

 

We believe that long term success is based on building long term relationships. We are dedicated to delivering excellence in everything we do so that our solutions will meet your needs now and in the future. We don’t want to simply sell you a piece of software and then walk away.

To ensure that outcome we work with everyone, from the people that will use the system every day, to the management team that want to see the results in improved efficiency, effectiveness, and better management information. It is these relationships that make solutions work at their best. 

 

You’ll be in good company when you work with us

 

Our customers range from large corporations, such as Spar and Hankyu Hanshin Express Ltd who rely on our consultancy skills and bespoke solutions, to small companies that simply want to outsource their IT management. It should be noted that Spar and Hankyu are good examples of companies we have worked with for over a decade, thanks to a great working relationship and the flexibility of our Sage portfolio. That and world class developers. 

With our comprehensive range of innovative and cost-effective solutions and with our unrivalled customer support, we can deliver what you need, whatever sector you’re in, and whatever the size of your business.