Professional Services
DotMailer – a rapidly growing digital marketing company with the BBC and Sage UK as users of their email marketing platform
Initial meeting on 25th November following which they completed our Business Needs Analysis questionnaire to enable us to obtain a thorough understanding of their requirements.
We established that whilst they were satisfied that Sage 200 could meet most of their requirements, two key areas could not be covered by Sage 200 or FD Systems – namely the contract sales management and direct debit collections. As Acuity has developed these modules (included in the 2010 Sage Additions Guide) we were able to offer a more comprehensive solution, which when combined with our close location to their offices in Croydon, provided them with the assurances they needed to go ahead with us.
Following the project kick-off meeting on 23rd December, our rapid implementation methodology for the Sage 200 installation, training and Line 50 data migration (including a bespoke product codes conversion not covered by Sage’s standard migration tool) enabled Dotmailer to meet their very tight timescales and go live on 29th January 2010 – in just 21 working days. We have recently been congratulated on the support they have received to date both on-site and via our HelpDesk.
