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The BLOG

Keep up to date with our thoughts,opinions and the latest industry developments.

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Keep Calm and rely on Sage during the pandemic.

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Firstly, we at Acuity Solutions hope that you are all remaining safe and well, staying positive and supporting one another in these uncertain times.

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Automated FX updates into Sage X3: Easy as £1, €2, $3

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Sage X3, by design, is a multi-currency solution. It can handle pretty much any currency you can think of but how you maintain those rates within X3 can determine how much manual intervention is needed.

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Sage X3 Visual Processes

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Over the past few months one of the frequent "wow factors" for new prospects with Sage X3 has been the visual processes. Adopting of the processes can aid for your own processes to be mapped into the system, or using the system processes to align...

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Using PayPal or Stripe to take payments in your business? Learn how to integrate your payments with Sage 200cloud

BY Freya Whitmore |

23rd July 2020 |

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Invoice Payments in Sage 200 allows you to email invoices to your customers with a ‘Pay Now’ button embedded in them.  When your customer clicks the button, they will be directed to a payment page where they can pay the invoices using either...

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Acuity migrates from Sage 200 to Sage Intacct

BY James Mitchell |

18th June 2020 |

Sage Intacct
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We are pleased to announce that Acuity has gone live on Sage Intacct, having migrated from Sage 200 Cloud.

It has been a decision which was in some part accelerated due to the current environment. Lee Whelan, Acuity CEO, explained “on March 23rd...

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Supporting our customers through changing times

BY Vicky Browning |

09th June 2020 |

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How Acuity can support your business in changing times 

We are all living in changing times and discovering the new normal – at Acuity we are focused on business as usual and trying to support our customers in the best way possible throughout...

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Authorisations Portal for Sage X3

BY Mark Cohen |

05th May 2020 |

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Even before lockdown began, our development team had been working hard on ways to help our customers and provide them with improvements in areas that are either not very easy to use or time consuming.

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Sage 200 2020 R1 Version Release

BY Vicky Browning |

27th April 2020 |

Sage 200cloud
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The 2020 upgrade release of Sage 200 is now available. As part of our customer success we'd like to share with you some of the key features now available to you if you were to upgrade your Sage 200 instance. 

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Four Free Web Users on Sage 200

BY Franco Mosca |

24th April 2020 |

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As part of our continual adaption for working from home, both Acuity and Sage have been looking into better ways to work from home. Our Chief Product Officer, Mark Cohen shared last week some tips to aid working from home, take a look here.

Sage...

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Sage X3 techtip, Office Addins Installation

BY Franco Mosca |

22nd April 2020 |

Acuity Tech Tips
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It is possible for Sage X3 users to export data to Microsoft Excel directly under their web browser session, but to use this feature users will need to install Sage X3’s Addins for Office. The Sage X3 Addins for Office installer is available...

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Acuity achieves first Go Live of Sage Intacct

BY James Mitchell |

16th April 2020 |

Sage Intacct
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We are proud to announce the first Go Live of a customer using Sage Intacct with Acuity. Following on from the first UK Sale of Sage Intacct, it has been great to see our Operations Team take up the mantel and deliver a successful project in the...

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Mark Armstrong's Acuity Experience

BY Mark Armstrong |

16th April 2020 |

Humans of Acuity
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My first 30 days at Acuity Solutions 

So I've just wrapped up my 30th (working) day here at Acuity, and what a 30 days it has been! I was greeted with a "Care Package" full of goodies, lots of friendly colleagues and the first Sage Intacct...

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Solutions to aid working from home

BY Mark Cohen |

09th April 2020 |

Account Management
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Working in a finance office is a common practice, yet in 2020 that office has a very different look. With the enforcement of working from home, many companies are having to adapt to a way of working that is very unfamiliar to themselves, and at a...

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Sage 200 Tech tip- Are you preparing for Year End?

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For those Sage 200 Users preparing for their March 2020 Year End, please remember there are a few processes for which you may wish to start preparing. As often it's been a year since you last went through the process, here's some helpful...

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Coronavirus – Further Considerations for our Sage 200 Customers

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Following our COVID-19 Contingency Arrangements blog posted yesterday, we understand that many of our customers will be considering or adjusting to working from home and wanted to provide tips & support to ensure this goes smoothly.

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COVID-19 Contingency Arrangements

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As the advice regarding the containment and delay phases for the Coronavirus continues to develop daily, Acuity Solutions would like to assure all customers and partners of the continuity of our service. 

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What did our CMO share this week?

BY Vanessa Reid |

06th March 2020 |

Acuity Solutions
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As promised here is a round up from our CMO's stories from the last week over on LinkedIn. Using #AskAcuity and probably over using hashtags in general, we decided to remove them in this Blog. 

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Eugene Kohne joins the Acuity Team! #humansofacuity

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Here at Acuity, we are excited to announce that Eugene Kohne has recently joined the team as our new Sage X3 Developer. I wanted to take the opportunity to hear Eugene's views and visions for Acuity.

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Dave King joins the Acuity Team! #humansofacuity

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Here at Acuity, we are excited to announce that Dave King has recently joined the team as our new Sage X3 Consultant. I wanted to take the opportunity to hear Dave's views and visions for Acuity.

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Ash England joins the Acuity Team! #humansofacuity

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Here at Acuity, we are excited to announce that Ash England has recently joined the team as our new Sage X3 Consultant. I wanted to take the opportunity to hear Ash's views and visions for Acuity.

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A New Partnership in the Sage X3 Eco-System

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Acuity Solutions a leading UK Sage X3 partner based in London, has reached an agreement with Group ProgInfo, French Sage X3 partner to distribute ProgiLife, a solution for Healthcare Industries.

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What next after Sage 50 or Sage 200?

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In every business there comes a time when the technology and solutions that were right for you when you selected them are now becoming a barrier to growth.

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So much to share; Highlights and Achievements over the past 36 months.

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Earlier this week I sat down with my counter part in Sales, Stephen Clarke, who has just past his three year anniversary at Acuity, as part of his 20+ year career within the Sage Eco-system. 

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Continued partnership with Eureka, Sage 200 ISV

BY Vicky Browning |

24th February 2020 |

Sage 200, Sage 200cloud, Eureka
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Acuity have had a fantastic long-term relationship with Eureka for over 15 years where a large proportion of our Sage 200 customer base using various parts of the Eureka ISV functionality from Eureka's Addons portfolio.

As an ISV Platinum...

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Mark Armstrong joins the Acuity Team! #humansofacuity

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Here at Acuity, we are excited to announce that Mark Armstrong has recently joined the team as our new Sage Intacct Implementation Specialist. I wanted to take the opportunity to hear Mark's views and visions for Acuity.

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Our Humans of Acuity Team to take on Three Peaks Challenge with Sage Foundation!

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Three Mountains, Three Countries all in 30 hours.
 

Ben Nevis (Scotland) 4,411 ft

Scafell Pike (England) 3,209 ft

Snowdon (Wales) 3,560 ft

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Adrian Koopmann Rocha joins the Acuity Team! #humansofacuity

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Here at Acuity, we are excited to announce that Adrian Koopmann Rocha has recently joined the team as our new Account Manager. I wanted to take the opportunity to hear Adrian's views and visions for Acuity.

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Acuity take on the 3 peaks challenge with Sage Foundation! #humansofacuity

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We mentioned that we’d be continuing to support PiP in 2020 at our Customer Day at the London Stadium last November so we’ve entered a Team into the Sage Foundation Three Peaks Challenge! We would love our Customers to help us reach our...
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Pareto Week at Wilmslow - Sales Fundamentals

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Just before the Christmas holidays, I had the pleasure of attending the Sales Fundaments course, a bespoke Pareto Law course, in Wilmslow, Cheshire. This was a five-day course where I joined other newly placed salespeople at one of Pareto’s...

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Acuity building momentum with Sage Intacct

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At the beginning of November last year, the Team at Acuity were getting ready, prepared and excited in advance of the Sage releasing Sage Intacct into the UK market.

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Sage Intacct Features

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Hello, this is Adrian, one of the new Account Managers, and in my official first blog, I have the pleasure of informing you what #SageIntacct can bring to your business. I will be discussing four crucial functions, such as Order to Cash/Order...

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Acuity Christmas Hours!

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Please be advised that the Acuity office will be closed on the following dates:

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Do it once, do it right!

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During our CFO 3.0 series we have been focusing on automation and cloud technology. One of the biggest areas of concern has been around the movement of data across multiple systems. This has come up at several customer sites and a big area of...

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CFO 3.0 Vlog series

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In this short blog, we are sharing a video series recorded by James Mitchell

James has for the past 5 years been working with Prospects and Customers on their adoption of various Sage solutions, from Sage 200, Sage Financials, Sage X3 and now ...

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Pareto Law Training - Live Prospecting

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My second Pareto Law training course was ‘Live Prospecting’ which took place over two days at Pareto’s London offices in Holborn! Being back in the Pareto classroom allowed me to reflect on how much I’ve learnt and soaked up since my first Pareto...

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An Introduction to Sage Intacct

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In a recent conversation with a fairly unique character in our team, who is a certified in Sage 200, Sage X3 and now a Sage Intacct consultant, Andy joined Acuity over a year ago and it's fascinating to hear the insight and knowledge he shares...

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Same shift, different day!

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Same shift different day…

I once saw a presentation around “Same shift different day” and somebody suggested there was a well placed F !

However, the presentation stands out for me as one of the best and an aptly named titles.

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Acuity Customer Day! #vision2020

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After much preparation and anticipation Acuity’s Customer Day 2019 was an absolute success! If you missed out on our Customer Day, then read below to see all the highlights and photos of what we got up to with our customers at the London Stadium...

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CFO 3.0 Research and White Paper

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Highlights from the report and the panel discussion at the launch event, Acuity as a Sage Intacct partner will share more insight on the product and customer engagement on CFO 3.0 topics. 

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Sage Intacct launched in the UK

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Yesterday, a team from Acuity including our CEO (Lee Whelan) Chief Product Officer (Mark Cohen) and CMO (me) had the opportunity to attend the launch event of Sage Intacct in London at the Tate Modern, a short walk from our London Headquarters. 

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ISVs attending our Customer Day!

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If you haven't heard already, we will be holding our Customer Day on Thursday 14th November at the London Stadium (And it's not too late to register!).

We have mentioned that we are excited to be joined by 3rd party solutions providers from the...

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A company divided in opposition but together stronger

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Tomorrow morning England play South Africa in the Rugby World Cup final in Japan, for the team at Acuity this brings a new level engagement with our colleagues in South Africa. 

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Introducing our Sage Guest Speakers; Nick Goode, Dewey Forrester & Debbie Wall who will be at our Customer Day!

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If you haven't heard already, we will be holding our Customer Day on Thursday 14th November at the London Stadium (And it's not too late to register!).

We are excited to announce that Nick Goode, EVP at Sage X3, Dewey Forrester, EVP Partners &...

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Getting the eco-system to give back.

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In a months time we welcome 120+ delegates to our Customer conference at the London Stadium. We wanted to do something good on the day so developed a plan. 

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Pareto Sales Fundamentals Training

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Although I would love to share all that I have learnt during my week with Pareto, I will discuss the elements of the course that I found most valuable to me for my new role at Acuity Solutions.

The Pareto Sales Fundamentals course covered the...

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Pareto Sales Fundamentals Training Course

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Last week I attended the Sales Fundamentals training course led by Pareto Law at their office in Wilmslow, Cheshire. Having never been on a professional training course before I wasn’t sure what to expect, other than the stereotypes of training...

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Sage 200 Enhancements - Summer 2019 Release

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If the growth of your business is reduced by manual tasks, the new Sage 200 summer release can offer you vital features and enhancements to tackle these issues. The enhanced solution is integrated with Microsoft Office 365 enabling high...

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Sage 200 - End of Support Notification

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Every year in Autumn, an older version of Sage 200 moves into 'end of support' status and another version enters a status of 'extended support'. This is detailed in our support policy and is standard industry practice for technology companies.

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Sage CRM - End of Support Notification

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Every year in Autumn, an older version of Sage CRM moves into an 'end of support' status and another version enters a status of 'extended support'. This is detailed in Sage's support policy and is standard industry practice for technology...

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Our Customer Day at the London Stadium! #customersofacuity

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Earlier this week, I mentioned on social that we had an exciting announcement to be made and here it is... on Thursday 14th November 2019 (save the date) we will be holding our Customer Day at the London Stadium.

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Armani Ali joins the Acuity Team!

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Here at Acuity, we are excited to announce that Armani Ali has recently joined the team as our new Account Manager. I wanted to take the opportunity to hear Armani's views and visions for Acuity.

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Freya Whitmore joins the Acuity Team!

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Here at Acuity, we are excited to announce that Freya Whitmore has recently joined the team as our new Account Manager. I wanted to take the opportunity to hear Freya's views and visions for Acuity.

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Helping out with Sage Foundation! #bigdayout

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Last week, myself, Lee (CEO), Marcus (CMO) and Cloudia (Account Manager) took part in Sage Foundation's #bigdayout where we helped with the maintenance at a Girl Guide's site in Cobham. 

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Selling Through Curiosity!

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Over the last few weeks, myself, Cloudia (Account Manager) and Craig (Senior Account Manager) have been attending the Selling through Curiosity online sales training course run by the enthusiastic Barry Rhein. Following a 100+ page manual with...

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Corbin Poorter joins the Acuity Team!

BY Vanessa Reid |

07th August 2019 |

Sage X3, Humans of Acuity
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Here at Acuity, we are excited to announce that Corbin Poorter has recently joined the team as our Senior Sage X3 Developer. I wanted to take the opportunity to hear Corbin's views and visions for Acuity.

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Our move to London!

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Over the past few months we have been transitioning various elements of our business, including relocating part of the team into central London. 

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Sage Developer Day, London

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Quick update from our attendance at #SageDeveloperDay earlier this week.

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Sage Partner Summit

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April saw a team from Acuity visit Dubai for the Sage Enterprise Management Summit, a balanced agenda covering Sales, Marketing, Technology and Product for the Business Partner community from over 35 countries around the world.

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What’s New in Sage Enterprise Management Version 12?

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One of the key elements of the Enterprise Management Summit in Dubai was the official launch of Version 12. The headlines of this release focus on some exciting technical changes that will really help the system grow, and give it a base platform...

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New platform for development, technology focused

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This year's Sage Enterprise Management Summit was marked by many new features, not just in terms of functionality but also in technology and framework.

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Acuity Solutions & Certify Partner to Automate Expense Management with Sage

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Acuity Solutions and Certify have announced a new partnership to help Sage customers automate expense and spend management.

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Cherryduck Customer Testimonial

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As a Sage Business Partner, our objective's, purpose and focus is in support Customers achieve success for their Business.

In this Customer Spotlight video, the Team from CherryDuck share that experience.  

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Sage Enterprise Management Help Series: How to unlock a record

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In this week's blog, we are looking at a popular query often raised with the Sage Enterprise Support Team. Read the steps below on how to unlock the transactions on Sage Enterprise Management.

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Sage Financials; what now?

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Sage’s recent decision to focus on the future roll out of Sage Intacct later this year makes a lot of sense, albeit leaving customers, prospects and business partners like us reviewing the short and medium term impact.

Now to be clear,...

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Remember the benefits of Visual Processes

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Over the years of working with Sage Business Cloud Enterprise Management (formally sage X3), I have often been surprised by the number of users who do not take advantage of one of the great features of the system and that is visual processes.

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Making Tax Digital on Sage Business Cloud Financials

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Peter Jones has been talking about it. So have your Accounts department. HMRC have likely asked you the somewhat ominous question: “are you ready?”

So, what really is all this noise about ‘Making Tax Digital’?

HMRC is introducing the “Making Tax...

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Sage 200cloud – Winter Release

BY Andy Saltmer |

25th February 2019 |

Innovation, Sage 200cloud
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With the Sage 200cloud Winter release upon us, we wanted to take the time to remind you of the brilliant features that were released in the 2018 summer version.

- Cross Selling Item

- A Suggested Items screen that enable preferred items, recently...

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Innovation ‘The Old New’

BY Lee Whelan |

20th February 2019 |

Innovation
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At Acuity we invest heavily in our ‘Innovation’ pillar to allow delivery on our commitments to our ‘Customers’ and ‘People’.  Innovation as a word, seems to promote newness but a quick glance back at History shows us innovation is as old as...

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Transformation progress with D&G Group

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Just prior to the Festive break I popped over to catch up up with D&G Group as we drive towards final go live of their Sage Business Cloud Financials project.

We were first introduced to D&G midway through their adoption process and the...

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Andy Saltmer joins the Acuity Team!

BY Vanessa Reid |

16th January 2019 |

Humans of Acuity
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Here at Acuity, we are excited to announce that Andy Saltmer has recently joined the team as our Presales & Solutions Consultant. I wanted to take the opportunity to hear Andy's views and visions for Acuity.

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C-Level Digital Transformation

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This is an interesting document as it highlights some of the key reasons why people running different parts of a business all need to be thinking about digital transformation.

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Acuity sponsors the British Padel Team!

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First of all, you might ask, “What is this sport ‘Padel’ that everyone is talking about?”

You need to know that it’s a sort of cross between tennis and squash, though more tactical than either, but somewhat like tennis with walls, balls are...

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Sage Enterprise Management Help Series: How to stop and start batch server and accounting tasks

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As Acuity continues to expand globally our Sage Enterprise Management (formerly Sage X3) support team follows suit. With both the South African and Weybridge offices working together to provide the best support available we have decided to start...

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Carmen De Gouveia joins the Acuity Team!

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Here at Acuity, we are excited to announce that Carmen De Gouveia has recently joined the team as our new Head of Project Management. I wanted to take the opportunity to hear Carmen's views and visions for Acuity.

 

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Sage Enterprise Management Help Series: How to Attach Files

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As Acuity continues to expand globally our Sage Enterprise Management support team follows suit. With both the South African and Weybridge offices working together to provide the best support available where we have decided to start sharing our...

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Sage Enterprise Management Help Series: How to create a return and do a credit note for it

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In this week's blog I'll be showing you how to create a return and do a credit note for it.

Returns are done from the menu: Purchasing > Returns > Returns

Click “New”

The return lines can arise from a receipt and:

  • Be automatically initialized...
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Introducing James Brewer, Our IT Consultant!

BY Vanessa Reid |

18th September 2018 |

Humans of Acuity, it support
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Today, we will be introducing our IT Consultant. Please see below our interview with James Brewer.

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Sage Enterprise Management Help Series: How to change the logical date

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At times you may find you're getting the below error as you log into Sage Enterprise Management. It is just an informative message and will not stop you from logging in and working in Sage Enterprise Management.

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Sage Enterprise Management Help Series: Reversing a Payment

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As with our other help series blogs, I have focused on an issue that is fairly common on support. Hopefully this helps and do feel free to get in contact with myself or any of my colleagues if you would like any more information. Always happy to...

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Our Graduates take the Salesforce Admin 201 exam tomorrow!

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In July, we hired 4 graduates; Jude BaidooNayeem Zaman, Abisha Rasanayakam & Jean Paul Duah as part of our Acuity graduate programme. Two months in to the programme and tomorrow they will be sitting the Salesforce Admin 201 exam. Watch our...

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Sage 200cloud Help Series: How do you refresh data in a BI report?

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In order to run a BI Report, you will first have to create a new Data Warehouse using the Sage 200cloud BI Admin utility, which you will find in All Programs > Sage Tools > Sage 200 > Sage 200 Business Intelligence as below:

Once open, you will...

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Sage 200cloud Help Series: The Home Page & Favourites

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What is the Home Page?

On version 2015 of Sage 200cloud the home page was introduced, this underutilised feature along with the existing favourites functionality helps you find the options you use Sage 200cloud in the most efficient way day to...

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Tasneem Dajee joins the Acuity Team!

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Here at Acuity, we are excited to announce that Tasneem Dajee has recently joined the team as our new Customer Success Manager. I wanted to take the opportunity to hear Tasneem's views and visions for Acuity.

 

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Robin Mukuka joins the Acuity Team!

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Here at Acuity, we are excited to announce that Robin Mukuka has recently joined the team as our new Software Implementation Consultant. I wanted to take the opportunity to hear Robin's views and visions for Acuity.

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Continuing to Supporting 'Pursuing Independent Paths'!

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Back at Sage Summit London in June 2016, The Acuity Leadership team made a decision to support Sage Foundation in #TheBigGive an initiative delivered by Sage Foundation. 

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Sage 200cloud Help Series: How to create a new user in Sage 200cloud!

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As you expand your business and add to your Sage 200cloud team, you will at some stage need to create new users.

For Sage 200 Online you will have to have a www.sageerponlineservices.com login created. You will have a main contact who was...

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Sage 200cloud Help Series: the Spooler

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Where’s my Report?

A common call to the support line for new and old users of Sage 200cloud is “I’ve printed XX report and nothing is happening” the usual reason for this is that Sage is newly installed / re-installed and no selection has been...

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Introducing Andrew Williams, Our Senior On-Demand Developer!

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Today, we will be introducing our Senior On-Demand Developer. Please see below our interview with Andrew Williams.

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Jean Mostert joins the Acuity Team!

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Here at Acuity, we are excited to announce that Jean Mostert has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having previously worked as a Sage consultant and having experience being an end-user, we...

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Sage 200cloud Help Series: 'The set of nominal transactions is incomplete'

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This week's help series blog has come about given a number of enquiries into the support desk.

This message below appears because the transaction you are enquiring on is unbalanced and there are a few reasons this can occur within the Sage system.

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Shaun Le Roux joins the Acuity Team!

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Here at Acuity, we are excited to announce that Shaun Le Roux has recently joined the team as our new Sage Business Cloud Enterprise Management Consultant. Having years of experience with Sage Business Cloud Enterprise (formerly Sage X3), we are...

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Our Graduates to be certified in Sage Financials and Salesforce!

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Continuing our blog series on our new graduates, today, we will be discussing what they have learnt so far at Acuity and what they believe their biggest challenges will be. The graduates were given an objective to become Sage Financials and...

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Sage Business Cloud Enterprise Management Help Series: How to create a bank

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As with my previous blogs we are going to tackle an issue that is raised often with support.

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Gavin Day joins the Acuity Team!

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Here at Acuity, we are excited to announce that Gavin Day has recently joined the team as our new Sales Executive. 

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Finding out a little more about our Graduates!

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Continuing our blog series on our new graduates, today, we will be finding out what they are excited about in their new roles. 

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Making Tax Digital on Sage 200!

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As of 1st April 2019, HMRC will require you to submit VAT returns using accounting software. This means you’ll no longer be able to submit manually through the HMRC gateway.

Making Tax Digital is an initiative being implemented by HMRC to digitise...

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Sage 200cloud Help Series: Creating a Copy Company at Financial Year End

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Recently on the support desk we have been asked about backing up the system.

This guide is designed to allow a Sage 200cloud customer to create a clone company, for reference and backup purposes, before completing the Sage 200cloud Financial Year...

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Ryan Dube joins the Acuity Team!

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Here at Acuity, we are excited to announce that Ryan Dube has recently joined the team as our new Lead Cloud Solutions Consultant. 

 

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Introducing our Graduates!

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Here at Acuity, we have recently recruited 4 new graduates for our graduate programme. Over the upcoming weeks we will be finding out more about each of them and their experience at Acuity so far.

Today, we will be finding out a little bit our...

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The Sage 200cloud Help Series: Managing Deferred Transactions

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The Acuity Sage 200cloud support team take a large volume of calls on a daily basis and understandably there are a number of questions and topics that crop up on these calls consistently.

This particular guide will support you through managing...

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Introducing Tom Coyne, One of our Account Managers!

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Today, we will be introducing one of our Account Managers. Please see below our interview with Tom Coyne.

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Introducing Lee Whelan, Our CEO!

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Today, we will be introducing our CEO. Please see below our interview with Lee Whelan

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The Sage Business Cloud Enterprise Management Help Series: Using the Prepayment Posting Function

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Introducing our Sage Business Cloud Enterprise Management Help Series where today we will be discussing how to use the prepayment posting function.

When you need to allocate an invoice to a payment made in advance, be it a supplier or customer...

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Herman Pio joins the Acuity Team!

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Here at Acuity, we are excited to announce that Herman Pio has recently joined the team as our new Sage Enterprise Management (formerly Sage X3) Support Consultant. Having previously working in a Sage X3 role, we are looking forward to the...

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Creating the right culture to support growth?

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I reviewed an interview I did with IDC last year about the need to transform as a business partner, the adoption of cloud solutions and how we'd started this journey.

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Customers acknowledged in The Sunday Times Fast Track 2018!

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At Acuity, we specialise in helping fast growing, medium sized businesses get the most from their investment in Sage Business Cloud Enterprise Management (formerly Sage X3).  

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Introducing Natasha Mortimer, Our On-Demand Project Coordinator!

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Today, we will be introducing our On-Demand Project Coordinator. Please see below our interview with Natasha Mortimer

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Acuity Team Meeting!

BY Vanessa Reid |

11th June 2018 |

Humans of Acuity
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Last Friday, we had an Acuity Team meeting to discuss some exciting plans for the future! The team met at Southbank and we took a boat around London.

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Vicky Browning joins the Acuity Team!

BY Vanessa Reid |

05th June 2018 |

Account Management
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Here at Acuity, we are excited to announce that Vicky Browning has recently joined the team as our new Internal Sales Manager. Vicky has 23 years of Account Management experience so we are looking forward to the knowledge and experience she...

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The Sage 300cloud Help Series: The “49153” Error

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Continuing with our help series, today, we will be introducing our Sage 300cloud help series where we will be discussing the '49153' error.

This error occurs when your SQL client is unable to access the database.

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Power is back on!

BY Marcus Leathwood |

16th May 2018 |

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Please accept our apologies, we have experienced a major power outage in Weybridge which has effected our infrastructure and telephone system. 

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Sage Partner Summit 2018

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Back in #London now and these are my highlights from the #SagePartnerSummit, what do you think?

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Introducing Greg Ambrose, Our Sage Business Cloud Financials (Formerly Sage Live) Consultant!

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Today, we will be introducing our Sage Business Cloud Financials (formerly Sage Live) Consultant. Please see below our interview with Greg Ambrose.

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Sage 200cloud Help Series: Email Statements with Sage 200cloud out of the Box

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This guide will support you through the setup of Sage 200cloud (formerly Sage 200) sending statements via email. 

Firstly Sage will need to know where to email to; this information is held on the customer at contact level.

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Introducing Lisa Kellett, Our Sage 200Cloud (formerly Sage 200) Consultant!

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Today, we will be introducing our Sage 200Cloud (formerly Sage 200) Consultant. Please see below our interview with Lisa Kellett.

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Sage 200cloud Help Series: Disconnected Logins

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The Acuity Sage 200cloud (formerly Sage 200) support team take a large volume of calls on a daily basis and understandably there are a number of questions and topics that crop up on these calls consistently. 

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Introducing James Taylor, Our Head of Sage 200Cloud (formerly Sage 200)!

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Today, we will be introducing our Head of Sage 200Cloud (formerly Sage 200). Please see below our interview with James Taylor

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Our Marketing Executive, Vanessa Reid, attending the Cheerleading World Championships in Orlando!

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Tomorrow, our Marketing Exec, Vanessa Reid, will be flying to Orlando, Florida to get ready to compete at the Cheerleading Worlds Championships with her team, Surrey Starlets. The team is made up of 23 cheerleaders and will be one of a few teams...

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Warren Paulsen joins the Acuity Team!

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Here at Acuity, we are excited to announce that Warren Paulsen has recently joined the team as our new Sage Support Consultant. I wanted to take the opportunity to hear about Warren's views and visions for Acuity.

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Sage 200cloud Help Series: User rights to change Accounting Period Status

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This week, we will be looking at user rights to change accounting period status on Sage 200cloud (formerly Sage 200). Please see below the steps to follow. 

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Tarshen Govender joins the Acuity Team!

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Here at Acuity, we are excited to announce that Tarshen Govender has recently joined the team as our new Sage Support Consultant. I wanted to take the opportunity to hear about Tarshen's views and visions for Acuity.

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Introducing Marek Golinski, Our Sage Support Consultant!

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Today, we will be introducing our Sage Support Consultant. Please see below our interview with Marek Golinski.

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Sage 200cloud Help Series: Sales Order Processing - the removal of rights to take orders & invoices off hold

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Introducing our new help series where each week, we will be releasing a blog on each of the Sage products we offer. This week we will be discussing Sales Order Processing on Sage 200cloud (formerly Sage 200). 

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Introducing Marcus Leathwood, Our Chief Marketing Officer! 

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Today, we will be introducing our Chief Marketing Officer. Please see below our interview with Marcus Leathwood.

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Introducing Debbie Murray, Our Sage Support Consultant!

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Today, we will be introducing our Sage Support Consultant. Please see below our interview with Debbie Murray.

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Introducing Steve Fuller, Our Operations Director!

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Today, we will be introducing our Operations Director. Please see below our interview with Steve Fuller.

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Cherryduck Studios #CustomersOfAcuity 

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Delighted to Introduce Cherryduck as a #CustomersOfAcuity our CMO Marcus Leathwood, recently visited Michelle Grant and Joel French to understand how their journey has progressed. 

 

 

 

 

 

 

 

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Introducing Melissa Podd, Our Sage 200 Consultant!

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Today, we will be introducing our Sage 200 Consultant. Please see below our interview with Melissa Podd.

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Introducing Mark Warriker, Our Senior Sage X3 Consultant!

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Today, we will be introducing our Senior Sage X3 Consultant. Please see below our interview with Mark Warriker.

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Introducing Tobias Whelan, Our Finance Executive!

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Today, we will be introducing our Finance Executive. Please see below our interview with Tobias Whelan.

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Introducing our Account Manager, Cloudia Harding!

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Today, we will be introducing our Account Manager. Please see below our interview with Cloudia Harding.

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An interview with Mark Robinson, Chief Marketing Officer at Kimble!

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As part of our Innovation series, I'm delighted to be sharing the following discussion I had with Mark Robinson, Kimble's Chief Marketing Officer. 

When we adopted Sage Live (now Sage Business Cloud Financials) into our portfolio, we quickly...

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Temptation Mhonda joins the Acuity Team! 

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Here at Acuity, we are excited to announce that Temptation Mhonda has recently joined the team as our new Sage X3 Consultant.Temptation has over 6 years experience with Sage X3 so we are looking forward to the knowledge and experience he brings. ...

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Kobus De Wet joins the Acuity Team!

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Here at Acuity, we are excited to announce that Kobus De Wet has recently joined the team as our new Sage X3 Support Consultant. I wanted to take the opportunity to hear about Kobus' views and visions for Acuity.

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Introducing Paul Young, Our Reporting Specialist!

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Today, we will be introducing our Reporting Specialist. Please see below our interview with Paul Young.

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Introducing Tracey Giles, Our AR/AP Manager!

BY Vanessa Reid |

27th February 2018 |

Humans of Acuity, Accounts
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Today, we will be introducing our AR/AP Manager. Please see below our interview with Tracey Giles.

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Sage Business Cloud

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After watching a great session from Sage's Chief Marketing Officer last week, which clearly set out the strategic objectives and decision for 2018 and the new names you will see in the global market place regarding #SageBusinessCloud 

 

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Acuity Values: Teamwork!

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Salespeople are often looked to be “lone wolves” spending hours in the car and barely interacting with their colleagues. Not often the first people that spring to mind when you think of teamwork. However, at Acuity you cannot help but feel a...

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Introducing Carolina Prado, Our Head of Sage X3 Services!

BY Vanessa Reid |

22nd February 2018 |

Sage X3, Humans of Acuity
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Today, we will be introducing our Head of Sage X3 Services. Please see below our interview with Carolina Prado.

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Introducing James Mitchell, Our Business Development Manager!

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Today, we will be introducing our Business Development Manager. Please see below our interview with James Mitchell.

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Meeting with Adrian, Melanie & Harriet from Sage to discuss Sage Business Cloud!

BY Marcus Leathwood |

19th February 2018 |

Sage Business Cloud
"

Recently, we had the chance to meet with Adrian, Melanie and Harriet at our Acuity offices. They spoke to our CEO, Lee Whelan, our operations and I about Sage Business Cloud. 

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Introducing David Whittaker, our Sage X3 Support Consultant!

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This week we will be talking to David Whittaker, our Sage X3 support consultant based in South Africa.

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Introducing Kessie Merritt, Our Business Development Manager!

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Today, we will be introducing our Business Development Manager. Please see below our interview with Kessie Merritt.

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Teamwork, Integrity, Enthusiasm & Innovation...our 4 Acuity Values!

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We have been running our Human's of Acuity blog series for a few weeks now and I have noticed a theme in the answers from my colleagues around this question, 'In your opinion, what make’s Acuity different?' where most if not all have spoken about...

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Did you know we have a team in South Africa?

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We would like to introduce our team in South Africa. At Acuity we support customers in the UK and in over 40 countries on 5 continents, we are not a huge a plc. We are a 50 strong Sage Business Partner, implementing and supporting customers to...

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Filippos Papparis joins the Acuity Team!

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Here at Acuity, we are excited to announce that Filippos Papparis has recently joined the team as our new Sage X3 Consultant. Filippos has spent 8 years working in the ERP industry so we are looking forward to the knowledge and experience he...

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Introducing Corrie Warriker, Our Operations Administrator!

BY Vanessa Reid |

06th February 2018 |

Humans of Acuity, Operations
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Today, we will be introducing our Operations Administrator. Please see below our interview with Corrie Warriker

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Three Pillars; supporting our success and growth!

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No Secret sauce in this article, simply some further insight into the culture and ethos at Acuity. 

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Mark Cohen joins the Acuity Team!

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Here at Acuity, we are excited to announce that Mark Cohen has recently joined the team as our new Chief Product Officer. Mark has spent over 15 years working in the Sage community so we are looking forward to the knowledge and experience he...

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Sage 200c – HMRC online gateway update

BY Vanessa Reid |

31st 31 2018 |

Sage 200, sage 200c, hmrc
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HMRC have confirmed that the Electronic Data Interchange (EDI) channel will be decommissioned on 14th February 2018, with a new HMRC online service being used for submissions.

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Introducing Karan Nayee, Our Customer Success Manager!

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Today, we will be introducing our Customer Success Manager. Please see below our interview with Karan Nayee.

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Face to Face with Colin Rigby, Head of Strategic Alliances and Channel FISCAL Technologies Continued...

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Continuing on from the discussion I had with Colin Rigby recently (if you missed last week's blog, please click here). This blog will continue on the conversation we had discussing AP Forensics, the Risk review process and the value this brings...

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Acuity staff help out with Developing World Poverty!

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Each Friday Acuity staff attend the office “Dress Down” and pay £1 for the Privilege where the proceeds go to charity at the end of each quarter.

Numerous worthy causes have been helped and staff vie with each other for nominations as to what we...

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Introducing Sérgio Paulino, Our Sage X3 Senior Consultant!

BY Vanessa Reid |

25th January 2018 |

Sage X3, Humans of Acuity
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Today, we will be introducing our Sage X3 Senior Consultant. Please see below our interview with Sérgio Paulino.

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Introducing Vanessa Reid, Our Marketing Executive!

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Today, we will be introducing our Marketing Executive. Please see below our interview with Vanessa Reid.

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Face to Face with Colin Rigby, Head of Strategic Alliances and Channel FISCAL Technologies.

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Last week, I sat down with Colin Rigby, Head of Strategic Alliances and Channel at FISCAL Technologies, where we discussed AP Forensics, the Risk review process and the value this brings when considering migrating or upgrading solutions. Below,...

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Introducing Raj Senthilnathan, Our Head of Sage Live and Innovation!

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Today, we are introducing our Head of Sage Live and Innovation. Please see below our interview with Raj Senthilnathan.

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Introducing Franco Mosca, Our Head of Customer Services!

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We start our Humans of Acuity blog series by talking to Franco Mosca, our Head of Customer Services who has been working at Acuity for more than 20 years! 

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Acuity's Customer Success! 

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Here at Acuity we are focused on ensuring that we are delivering constant value to our customers – and, logically enough, our support team are at the forefront of that.

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Acuity launch into 2018 after a record 1st Quarter

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 Returned from the festive break, refreshed and ready for the new challenges and objectives 2018 offers, after a little digital detox, i'm delighted to share this short update.

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All your Data in one place … wouldn’t that be great!!

BY David Goddard |

27th November 2017 |

codis excelerator
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Many, many years ago we aspired to, that’s us guys in accounting, find ways to speed up data entry. The computer, along with the advent of accounting software did this for us, and we took to it like ducks to water. Over the years the IT evolution...

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Drive, Ignite, Boost, Propel...Realise Your Business Potential with Sage 200c!!

BY Natasha Mortimer |

10th November 2017 |

Cloud, sage 200c
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If I were to ask you…

Propel: “How could 200c help you realise your business potential?”

You may very well just turn around to me and say, “I don’t really understand how the level of humidity correlates with success.”

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The launch of Sage Business Cloud

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At Acuity, we embraced change possibly a little ahead of the curve, and though the past 18 months have seen the transformation and adoption of Sage's cloud solutions add value to our business and our customer business alike.

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Thew Arnott chooses Acuity for Sage 200 upgrade!

BY Vanessa Reid |

13th October 2017 |

Sage 200, Customer
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We are excited to announce that we will be working with Thew Arnott to implement and support them with their new Sage 200 system. Thew Arnott have spent 150 years focusing on developing, manufacturing and providing customers with speciality...

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Exploring why you should create a Paperless Office

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When speaking to our customers we are, understandably, heavily focused on delivering value and assisting businesses in recognising efficiency gains. These can take a number of forms, but a couple of recent conversations with customers caught my...

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Craig Roshier joins the Acuity Team!

BY Vanessa Reid |

17th July 2017 |

Sage
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Here at Acuity, we are excited to announce that Craig Roshier has recently joined the team as our new Senior Account Manager. Craig has spent over 13 years working in the Sage community so we are looking forward to the knowledge and experience he...

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Our CMO discusses Cloud Solutions with Sage and IDC!

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Recently our CMO, Marcus Leathwood, has had a discussion with Sage and IDC around Cloud Solutions. With the IT industry going through a huge change brought about by customer demand combined with the four disruptive technologies; Cloud, Mobile,...

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Our Head of Account Management's views on Business Intelligence (BI)

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Here at Acuity we pay close attention to the trends in our customer base. We look closely at the nature of our support calls and the content of dialogue with both existing and prospective customers. Over the last few months reporting and analysis...

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5 Reasons to move to Sage Live!

BY Vanessa Reid |

23rd May 2017 |

Salesforce, Sage Live
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Following our recent blogs; Sage Live...back in the kitchen! and An interview with our CEO and COO on Sage Live, Salesforce and Kimble, I wanted to write a blog explaining the 5 top reasons to move to Sage Live.

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Artificial Intelligence (Ai) and Bots

BY Karan Nayee |

05th April 2017 |

Salesforce, Sage Live, Kimble, Sage
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In August 2016, Marcus (our CMO), wrote a Blog on the momentum when Sage were making their ChatBot 'HelloPegg' and I have been watching the progress and adoption over the past 6 months.

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Introducing our Acuity Vlog Series!

BY Vanessa Reid |

04th April 2017 |

Sage
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In this short video, our CMO, Marcus Leathwood, introduces our Acuity Vlog series. We will be releasing short vlogs explaining a little bit more about who Acuity are and what we do as well as some of the values we drive to our customer base.

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Less than one week until The Big Give Live #sagesummit

BY Vanessa Reid |

03rd April 2017 |

Sagesummit
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Less than one week until we take part in The Big Give Live, powered by the brilliant Philanthropitch at #SageSummit

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One Version of the Truth

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We often speak about one version of the truth. All data in one place with complete visibility of everything going on in the business. Authorisation processes for payments, purchases and alike all within one system.

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What should you think about before choosing your company car?

BY Stephen Clarke |

28th March 2017 |

Company Car
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It’s a bit of a salesman stereotype, but cars are important to me.  I’ve owned many interesting cars over the years, mostly pre-children – a right hand drive Porsche 964RS, a BMW M5 Touring, and two Caterham Superlight R500s, among others. ...

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Acuity will be attending Sage Summit 2017!

BY Marcus Leathwood |

26th March 2017 |

Sage summit, Sage
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So in a week and a half I don't need to leave the country as Sage Summit will be held in my backyard at London Excel... in July last year I visited Chicago for 4 days. However, this year, you only need to travel across town to London Excel to...

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Sage Live...Back in the Kitchen!

BY Andy Draper |

21st 21 2017 |

Sage Live
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It’s been a while since I was able to find the time to update the avid readers of my blog series on Sage Live and it’s evolution of late, but finally I find a short window of opportunity nestled between pan seared seabass and parsley-pepper new...

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Stephen Clarke joins the Acuity Team!

BY Vanessa Reid |

20th March 2017 |

Salesforce
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Here at Acuity, we are excited to announce that Stephen Clarke has recently joined the team as our new Sales Director. Stephen has spent over 20 years working in the Sage community so we are looking forward to the knowledge and experience he...

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Out of the box!

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I am and have been since childhood an avid Lego fan, now a parent (of a 5 year old) I have the excuse to revive my interest in Lego.

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What does it mean to be a pioneer?

BY Marcus Leathwood |

08th February 2017 |

Sage Live, Sagesummit
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To clarify, we cannot take the plaudits for the development of the software solution #SageLive but as the first UK partner to adopt Sage Live I can explain a little of how this pioneering journey began and the lessons we learnt.

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An interview with our CMO and Head of Account Management on our product portfolio

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Following last week’s blog, we wanted to hear the views of Marcus Leathwood, our CMO, and Alan Gonsalves, our Head of Account Management on our new product portfolio.

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An interview with our CEO and COO on Sage Live, Salesforce and Kimble

BY James Mitchell |

20th January 2017 |

Salesforce, Sage Live, Kimble
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Inspiration from the Equine World

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Ask any horse lover about their relationship with horses and they are likely to tell you that it is a form of addiction.  For some it is the adrenaline fuelled experience of galloping across a field, for others it is the feeling of partnership...

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Getting more from Sage Live

BY Marcus Leathwood |

09th October 2016 |

Sage Live
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With Sage Live winning '2016 Salesforce Partner Innovation Award' in the 'App Cloud' category at Dreamforce this week, I wanted to provide some further insight into the Acuity Professional services offering.

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A look at some of the new features in Sage 200 2016

BY Cloudia Harding |

19th September 2016 |

Sage 200
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Sage 200 2016 is here and ready to enhance your Sage 200 system! The landmark release of Sage 200 2015 brought with it some big visual changes and amendments to the user interface. The 2016 version now builds upon this new look and feel with the...

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Integration of HR and Finance

BY Pam Raiyat |

18th September 2016 |

Human Resources, Integration, Finance
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The Growing Market: eCommerce

BY Pam Raiyat |

14th September 2016 |

Business Growth, Ecommerce, Marketing
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eCommerce is the fastest growing retail market in Europe and North America.

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Digital Transformation and Personal Brand

BY Marcus Leathwood |

09th September 2016 |

Acuity Solutions
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Over the past few months, I have explored a lot of content about digital transformation, with Social Selling being a hot topic in the technology sphere.

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The Account Management Team: Knowing Our Customers

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Knowing Our Customers

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Account Management Update

BY Pam Raiyat |

07th September 2016 |

Account Management
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As the Acuity Account Management Team, we believe that there are four pillars that create successful, meaningful and trusted relationship between our customers and our business . These are: Communication; Expertise; Activity, and Product.

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We are Hiring....

BY Marcus Leathwood |

30th August 2016 |

recruiting
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A Unique Portfolio

BY Marcus Leathwood |

30th August 2016 |

Acuity Solutions
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Sage Live, Enter Another Dimension

BY Andy Draper |

22nd August 2016 |

Sage Live
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What is another dimension I hear you ask; is it simply another location – an alternate reality or universe?  No – it is a mechanism that allows Sage Live Analytical Reporting to take place.  Surprised? You should be – and here’s why.

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Sage Live; Breaking the Rules

BY Andy Draper |

19th August 2016 |

Sage Live
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For the uninitiated, Sage Live (and cloud accounting software in general) can seem like a daunting thing.  It’s an incredibly powerful and simply beautiful piece of work that provides end users the ability to control their accounting functions...

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Guest Blog from Sage; How will the referendum vote affect my small business?

BY Marcus Leathwood |

24th June 2016 |

"

 

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Sage 200 Help Series: How do you refresh data in a BI report?

BY Marek Golinski |

20th June 2016 |

"

In order to run a BI Report, you will first have to create a new Data Warehouse using the Sage 200 BI Admin utility, which you will find in All Programs > Sage Tools > Sage 200 > Sage 200 Business Intelligence as below:

 

Once open, you will see...

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Innovation at Acuity - Sign up to our next 14 Webinars

BY Michael Bulman |

17th June 2016 |

Innovation
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At the begining of July we will be launching a new program of weekly webinars for our customers and for anyone else that may be interested. 

This program will cover Sage 200, 300, X3 and even Excel so please do have a quick read through of the...

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A look at some of the new features in Sage 200 2016

BY Cloudia Harding |

13th June 2016 |

Sage 200
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Sage 200 2016 is here and ready to enhance your Sage 200 system! The landmark release of Sage 200 2015 brought with it some big visual changes and amendments to the user interface. The 2016 version now builds upon this new look and feel with the...

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New Dawn continued; Insight and News

BY Marcus Leathwood |

09th June 2016 |

"

The past few months have been a whirlwind but finally I can share some of this progress with you.

The opportunity to follow Sage's path of supporting a broad range of UK & International businesses remain a key element of Acuity's ethos of...

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Sage (X3) Help Series: How to create a return and do a credit note for it

BY Zinzi Johannes |

08th June 2016 |

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In this week's blog I'll be showing you how to create a return and do a credit note for it.

Returns are done from the menu: Purchasing > Returns > Returns

Click “New”

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Sage 200 Help Series: The Home Page & Favorites

BY Derek Taylor |

01st 01 2016 |

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What's the home page?

On version 2015 of sage 200 the home page was intruduced, this underutilised feature along with the existing favorites functionality helps you find the options you use sage 200 in the most efiiciant way day to day.

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