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Sage Partner Summit
17th April 2019
What’s New in Sage Enterprise Management Version 12?
23rd May 2019
New platform for development, technology focused
22nd May 2019
Sage Enterprise Management Help Series: How to unlock a record
27th July 2015
07th January 2016
15th March 2019
17th April 2019
In this week's blog, we are looking at a popular query often raised with the Sage Enterprise Support Team. Read the steps below on how to unlock the transactions on Sage Enterprise Management.
You need to go to Development > Utilities > Locks > Locked Symbols.
Then click on the Actions icon of the line you want to unlock and select user monitor.
This will take you to the user monitor screen. ON the open sessions section click on the actions Icon again. As you can see active processes are blank.
Once you have clicked on the actions icon it will display details in the active processes section.
ON the first line in the active processes click on the actions icon again and select Process Termination.
This will then give you a log file to say the process is terminated. You can then access the transaction again.
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