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The BLOG

Keep up to date with our thoughts,opinions and the latest industry developments.

Sage Enterprise Management Help Series: How to stop and start batch server and accounting tasks

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As Acuity continues to expand globally our Sage Enterprise Management (formerly Sage X3) support team follows suit. With both the South African and Weybridge offices working together to provide the best support available we have decided to start...

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Sage Enterprise Management Help Series: How to Attach Files

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As Acuity continues to expand globally our Sage Enterprise Management support team follows suit. With both the South African and Weybridge offices working together to provide the best support available where we have decided to start sharing our...

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Sage Enterprise Management Help Series: How to create a return and do a credit note for it

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In this week's blog I'll be showing you how to create a return and do a credit note for it.

Returns are done from the menu: Purchasing > Returns > Returns

Click “New”

The return lines can arise from a receipt and:

  • Be automatically initialized...
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Sage Enterprise Management Help Series: How to change the logical date

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At times you may find you're getting the below error as you log into Sage Enterprise Management. It is just an informative message and will not stop you from logging in and working in Sage Enterprise Management.

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Sage Enterprise Management Help Series: Reversing a Payment

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As with our other help series blogs, I have focused on an issue that is fairly common on support. Hopefully this helps and do feel free to get in contact with myself or any of my colleagues if you would like any more information. Always happy to...

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Sage 200cloud Help Series: How do you refresh data in a BI report?

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In order to run a BI Report, you will first have to create a new Data Warehouse using the Sage 200cloud BI Admin utility, which you will find in All Programs > Sage Tools > Sage 200 > Sage 200 Business Intelligence as below:

Once open, you will...

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Sage 200cloud Help Series: The Home Page & Favourites

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What is the Home Page?

On version 2015 of Sage 200cloud the home page was introduced, this underutilised feature along with the existing favourites functionality helps you find the options you use Sage 200cloud in the most efficient way day to...

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Sage 200cloud Help Series: How to create a new user in Sage 200cloud!

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As you expand your business and add to your Sage 200cloud team, you will at some stage need to create new users.

For Sage 200 Online you will have to have a www.sageerponlineservices.com login created. You will have a main contact who was...

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Sage 200cloud Help Series: the Spooler

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Where’s my Report?

A common call to the support line for new and old users of Sage 200cloud is “I’ve printed XX report and nothing is happening” the usual reason for this is that Sage is newly installed / re-installed and no selection has been...

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Sage 200cloud Help Series: 'The set of nominal transactions is incomplete'

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This week's help series blog has come about given a number of enquiries into the support desk.

This message below appears because the transaction you are enquiring on is unbalanced and there are a few reasons this can occur within the Sage system.

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