Here at Acuity, we are excited to announce that Warren Paulsen has recently joined the team as our new Sage Support Consultant. I wanted to take the opportunity to hear about Warren's views and visions for Acuity.
Q1 Why did you join Acuity?
'I joined Acuity for the opportunity of growth and diversifying between the range of products supported by the company.'
Q2 What will you bring to Acuity?
'Being genuinely passionate towards service delivery is something I’m sure Acuity will appreciate. I have been doing Sage 300cloud (formerly Sage 300) support for a while. Having done customisations, implementations and site upgrades, I hope to up the level of customer service and sharing knowledge where possible.'
Q3 What attracted you to Acuity?
'My research shows that Acuity is one of the most reputable Sage business partners.'
Q4 What are your first month objectives?
'Diving into the Sage Business Cloud Enterprise Management (formerly Sage X3) side of things to become cross skilled as soon as possible.'
Q5 What are you currently excited about in your new role?
'The office enthusiasm has made me even more excited to get to know colleagues, learn and make an impact.'
Q6 What do you enjoy doing outside of work?
'I am an avid club squash player. I also enjoy doing the occasional hiking trail and recently found to have green fingers doing gardening around the house. Being a self-proclaimed sommelier and living at the foot of the Western Capes’ wine country, visiting the countryside is something I enjoy doing.'
Choosing Acuity Solutions means choosing one of the top 5 global Sage business partners, with over 20 years' experience in the Sage product marketplace, we have previously held the Sage "Business Partner of the Year" awards for Sage X3 and Sage 300.