Sage Intacct Support

Looking for an impacctful Sage Intacct Support Partner?

We believe in working closely with our customers, taking the time to understand their unique challenges and goals. Our focus on clear communication and expert support ensures we keep our customers informed and happy while delivering on our promises.

Here are some of the ways in which Acuity Solutions provide top class support:

Fast response times to customer questions
All cases logged and measured in an internal Salesforce Service Cloud System
An abundance of experience (25+ years)
Fixed-price, 100% referenceable projects
We provide regular Sage Intacct news and updates
Regular expert-led free webinars to help get the most out of Sage Intacct
Frequent, free training guides focused on “How To Guides” and quick-wins
The option of unlimited access to Consultants for proactive system changes (subscription applicable)

We have had great success onboarding many existing Sage users who sought new support, and helped them make the most of their existing investment, building out their solution and supporting business growth.

View our Customer Case Studies

Check out our customer reviews of implementing Sage Intacct with Acuity.

View Case Studies

Ready to discuss Sage Intacct Support? Get in touch.

If you want to try before you buy, we can arrange a month of FREE support for you to give us a go!*
(*doesn’t include any change requests to existing system. No obligation to extend after trial period.)

Why choose Acuity to support your Sage Intacct

A Partner you can trust!

Acuity has been around for almost 30 years. During that time, we have been completely dedicated to providing Sage solutions (Sage Intacct & Sage X3) to our customers, helping resolve their business challenges and contributing to their success.

We understand Sage Intacct is a substantial investment for your business, so we’re 100% committed to helping customers maximise the benefits the solution offers.

What we do...

We combine our professional, friendly approach with our decades of expertise, enabling us to:

Provide proactive, prompt support
Have a professional, supportive team
Have a knowledgeable Sage Intacct team
Help your business grow
Increase efficiency

What makes Acuity different?

We do everything listed above, but we also:

Provide fixed-price implementations on all projects (the only partner in the UK)
Guarantee cost and scope of all projects and bill at agreed milestones
Offer Direct Debit payment options
Increase customer satisfaction through accurate project budgeting
Specialise in complex international implementations
Create and build applications that enhance the capabilities of Sage Intacct
Genuinely have a GREAT Sage team!
And care about each and every one of our customers!

Additionally, we believe that your project does not stop with the implementation. As your business develops, grows and goes through change, you need your software to evolve with it. Acuity are trusted advisors for our customers, who rely on our support to help with their business transformations.

We AIM to keep your business on target!

We provide support and services for Sage Intacct the way you want to pay and with the same high standards.

Acuity’s Support & Services-on-Subscription (SOS) Packages

When you invest in Sage Intacct you want reassurance that you’re in safe hands with a reliable, knowledgeable partner.
To reinforce your investment, we offer a standard support package to keep your software up and running, and two advanced service packages that enable growth and allow you to make changes to your existing Sage Intacct.
We’ve made these packages affordable for all our Sage Intacct customers by allowing you to pay monthly by direct debit – spreading the cost over a 12 month contract with no more need for upfront payment. Give us a call to find out more.

See what our customers say below!

Correlation Risk Partners

“We are really happy with the support we receive from Acuity, and since implementation have had regular update calls with the team to monitor progress of ongoing cases, any potential upgrades and upcoming releases. The Support and Customer Success teams are really well informed, and always keen to help.”

Catherine Wells, Finance and Admin at Correlation Risk Partners

Prime People

“What makes Acuity different is the communication and the management, and their proactivity. And that’s what’s good about Acuity. It isn’t just competence; the communication is there; the management is good. And when things do crop up, they are dealt with early.

Acuity provide regular updates with proper agendas. If any issues came up, they are dealt with quickly, and additional resources provided when needed.”

Commercial Director at Prime People

Operis Group

“Thanks to Sage Intacct and Acuity all our needs have been met and all processes have now been enhanced. Acuity took the time to understand what we wanted…we didn’t feel pressure to buy the wrong solution. We felt 100% supported throughout the whole process…they took the worry out of the project.

Acuity provides excellent customer support from the beginning to the end of the process. The team are well informed and go the extra mile at every opportunity – outstanding service, efficient communication, a pleasure to work with.”

Claire Farnfield, Head of Finance at Operis